Airbip...

FAQ's

Solutions to frequently asked questions from our clients

Plans


1. Is there a monthly fee to use the service?

Yes, Airbip is a service that works with a system of plans adapted to each service. Each of these plans are charged monthly, although you have the possibility of contracting it annually.


2. I need more storage space, what can I do?

At Airbip you can always increase your plan quickly and easily from your customer panel.

If you have already reached the superior plan, we can offer you extra storage space for your application, for this you only have to contract extra GB from your instance. We can offer you up to 500 GB of storage.


3. What should I do if I run out of space?

Airbip has an automatic space increase service, this will allow you to change your plan automatically when you reach 90% occupancy and without having to worry about exceeding the contracted storage.

If you do not activate the automatic increase, you will be able to upload new files until they occupy 100% of the contracted space, at which point the system will not allow you to add new files.


4. Is the domain included with my plan?

If you contract the annual plan, Airbip gives you a domain to choose from among the extensions that we offer together with the annual plans. If you do not wish to contract the annual plan, you can always include a domain that you must pay together with the contracted plan.


5. Is the email service included with my plan?

YES , in Airbip you have the email service included with all plans. Keep in mind that in order to use the email service you must use your own domain.


6. Do the plans include backups or backups?

YES , All plans include extra storage for backups. In case you need to have more backups, you can increase your storage by contracting more extra storage.

Applications


1. Do I have to hire a hosting for my application?

NO , our service manages your hosting automatically so that you only have to worry about your business, this is included in the plan you choose before hiring a service.


2. What will be the address of my application?

Airbip allows you to choose between three options: Contract or migrate a domain with Airbip, redirect your domain to our services or choose a free subdomain on Airbip.

Keep in mind that with our annual plans you will have the possibility to register a domain completely free of charge.

Domains


1. Do I have to hire a domain before creating my website or virtual store?

Airbip allows you to choose between three options: Contract or migrate a domain with Airbip, redirect your domain to our services or choose a free subdomain on Airbip.


2. Can I migrate my domain to Airbip?

Yes, Airbip gives you the option to migrate your domain. To perform the migration follow the contracting process.